Sr Client Director - Burbank-Glendale-Los Angeles
Optiv Security

Los Angeles, California

This job has expired.


At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry. Join us.

A Sr Client Director represents Optiv on a key corporate account and is considered Optiv's most strategic clients, based on their current and future business relationships and partnerships. Sr. Client Directors drive strong business performance through building and sustaining executive-level relationships, managing account-level profitability, directing and aligning virtual team members across Optiv, and delivering superior client loyalty, all demonstrated through a strong mix of Optiv's portfolio. This role is national with global aspirations and represents Optiv's entire portfolio.

How you'll make an impact:

    • Can articulate Optiv's value propositions in terms of the business outcomes to the client and does so in the financial language of the c-level executive
    • Establishes proactively strong professional relationships and credibility of key Security and business executives in the corporate account
    • Focuses on senior business management challenges and strategies and is periodically called upon by client IT executives for advice and counsel
    • Acts as business partner to account and "extension" of the customer's Security team
    • Demonstrates breadth and depth of knowledge to position and map Optiv capabilities that align to client business objectives and initiatives
    • Maintains high-level of customer loyalty and builds trust and integrity, as indicated in Optiv-conducted surveys and reports.
    • Leverages existing engagements to spawn new business with opportunities that result in on-going profitable revenue growth for Optiv.
    • Actively engages the Executive Sponsor and other senior Optiv executives to build strategic relationships with the customer which ensure long-term business opportunities for Optiv
    • Builds, monitors, and orchestrates sales pipeline activities to advance, invest in or divest of opportunities; focuses on generating new and break-through initiatives.
    • Develops and closes new Optiv solutions opportunities that result in substantial incremental revenue/margins to Optiv
    • Proactively manages key partner relationships to strengthen overall solution capabilities and drive greater client value
    • Builds growth opportunities using the Account Business Plan and actively manages the plan through scheduled review and updates.
    • Uses consultative, solution selling and business development skills to align the client's business needs with Optiv's solutions.
    • Highly developed business development and negotiation skills
    • Focuses on client's key business challenges and drivers to position himself/herself as a trusted advisor
    • Advocates for client needs in negotiating solution sales and troubleshooting solution delivery issues
    • Establishes the overall account sales strategy and drives execution through rigorous reviews and disciplined application of sales tools
    • Actively seeks breakthrough and new opportunities by shaping demand, leading client discussions, and offering insightful approaches to solving client business challenges.
    • Effectively leads the account team to ensure coordinated, efficient, account management, and accountability for achieving business results
    • Strong team leadership skills
    • In-depth knowledge of client's business, organizational structure, business processes and financial structure.
    • Develops a comprehensive business-case approach in crafting client proposals and in Optiv-internal requests for resource and/or investments.
    • Expertise in managing end-to-end sales processes involving complex, multi-country, multi-business unit deals
    • Keeps abreast of industry trends as relates to opportunities to create added value for the client
    • Knowledge of vertical industry and client's security, risk and compliance issues
    • Demonstrates strong presentation and communication skills
    • Knows Optiv's broad portfolio and how to integrate different solutions, or engages the appropriate resources, to create unique and innovative solutions for the client

Qualifications for Success:
    • Experience in and knowledge of the Cyber Security market and competitors
    • 10+ years account management or business management experience
    • Experience in building, selling, and negotiating complex and multi-year hardware, software, services and financing solutions to large, complex clients.
    • Proven track record of exceeding assigned quotas and expectations
    • Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions
    • Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts
    • Strong presentation and written communication skills
    • Demonstrated strong team leadership skills
    • Experience in vertical industry preferred
    • Experience in leading global teams preferred
    • P&L and risk management skills and experience preferred


    • #LI-SM

With Optiv you can expect:

• A company committed to championing Diversity, Equality, and Inclusion through our Affinity groups including, Black Employee Network, Disabled Employee Network, Latino Employee Network, Optiv Pride (LGBTQIA+), Veterans Support Network, and Women's Network.

• Work/life balance. We offer "Recharge" a flexible, time-off program that encourages eligible employees to take the time they need to recharge

• Professional training resources, including tuition reimbursement

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remote/from home (where applicable)

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, find your place at Optiv! As a market-leading provider of cyber security solutions, Optiv has the most comprehensive ecosystem of security products and partners to deliver unparalleled services. Our rich and successful history with our clients is based on trust, serving more than 12,000 clients of varying sizes and industries, including commercial, government, and education. We have the proven expertise to plan, build, and run successful security programs across Risk Management, Cyber Digital Transformation, Threat Management, Security Operations - Managed Services, and Identity and Data Management.

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.


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