Training Specialist
Compass Connections

It's a great feeling to work for a company that does so much good for others around the world!

Company: Compass Connections

Program: Shelter

Location: Onsite

Position title: Training Specialist - Bilingual

Academic Req: Required - Bachelor's degree in behavioral sciences, human services, or social services; Preferred - Master's degree in the behavioral sciences, human services, or social services fields

Certifications: First aid, CPR, Emergency behavior intervention

Work experience: Required - with master's degree - At least three (3) years of progressive employment experience in these fields that demonstrate supervisory and case management experience OR with bachelor's degree - at least five (5) years of progressive employment experience in these fields that demonstrate supervisory and case management experience; Preferred - Child welfare and experience in working with immigrant populations

Critical Action Items & Measurable Deliverables:

Meet all federal and state regulatory guidelines and standards that are applicable to this position. Provide relevant training that meets agency, licensing and contract requirements and the individual needs of each staff. Consistently provide and update training for Office of Refugee Resettlement care facilities, community services and other stakeholders. Develop, maintain, and distribute a staff training calendar that provides staff numerous opportunities for development including evening and overnight shifts. Maintain a staff training database that provides monthly and quarterly reports related to training and the impact of training on program practices and outcomes. Maintain program personnel files, training records and training certifications. Develop professional relationships with other peers in the field, including private agencies and supporting agencies. Work evenings, weekends and holidays as needed or requested by position supervisor. Implement Compass Connections safety protocols in case of an emergency. Participate in scheduled meetings and team decisions and operations. Maintain confidentiality in all areas of the service population and program operations. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.

Other Responsibilities:

Establish and implement a training strategy and goals for the post release and home study programs. Develop and continually update program training manuals and materials. Frequently travel from one location to another inclusive of distances greater than 50 miles from home office. Meet all deadlines required by program supervisor and federal partners. Communicate effectively in writing and verbally in English and Spanish.

Requirements:

Pass a pre-employment drug screen and random drug screens throughout employment. Provide proof of work eligibility status upon request. Pass a pre-employment and biennial criminal background checks.

Demonstrate the ability to:

Respond sensitively and competently to the service population's cultural and socio-economic characteristics.

Communicate effectively in writing and verbally in English and Spanish.

Work collaboratively with other staff members, service providers and professionals.

Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.

Work in a fast-paced environment and maintain emotional control and professional composure at all times.

Maintain computer literacy required to meet the responsibilities of the position.

Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.

Demonstrate a working knowledge of all Compass Connections policies and procedures.

Compass Connection (Formerly known as BCFS Health and Human Services), is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
Compass Connection (Formerly known as BCFS Health and Human Services), is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connection (Formerly known as BCFS Health and Human Services), not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
All employees interested in job openings across the company must first contact their direct supervisor before applying to an internal job.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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