Trainer-Human Services
The Home for Little Wanderers

Under the direction of the Director, and working collaboratively with the Workforce, Learning & Development (WL&D) team, the WL&D Trainer, will primarily support The Home for Little Wanderers' ("The Home") training needs in our New Hampshire-based programs by developing and delivering training curriculum. While the Trainer will be part of the agency-wide Workforce, Learning & Development team, they will support the training, hiring, and onboarding needs of our NH-based programs. The trainings will include topics such as Therapeutic Crisis Intervention (TCI), CPR/First Aid, Trauma Informed Care (TIC), as well as other milieu-based training topics.

How You'll Be Making a Difference

• Deliver, track, and oversee the overall schedule for necessary trainings at our NH-based programs
• Deliver initial and refresher trainings in TCI, CPR/FA on an ongoing basis to ensure and maintain compliance with regulatory requirements
• Deliver other trainings such as EQ-2 and group supervision as needed
• Support the growth and development of other NH-based program trainers
• Work collaboratively with the WL&D team and Leadership teams of the NH-based programs
• Conduct trainings via in-person and online formats, and in large and small groups, as appropriate
• Provide individual employee and program specific training as necessary
• Ensure adherence to The Home's clinical practice models, as well as proper licensing and certification guidelines
• Provide training services both internally and externally of The Home, as needed
• Provide screening, interviewing, and on the ground onboarding/training support for new employees in NH-based programs.
• Develop materials, logistics and preparation for training events, as needed
• Work collaboratively with the WL&D Administrative Assistant to track and maintain documentation (such as attendance sheets, evaluations, and training materials), as required
• Build/maintain relationships with The Home's programs and departments
• Help support overall WL&D training function through co-facilitation of other more general trainings, as needed

Qualifications

• Bachelor's degree preferred
• Experience in the child welfare setting and experience working in a residential/group home settings required
• Experience supervising other employees
• Knowledge and understanding of adult learning theories

• Experience with instructional design and web-based training design preferred, not required

• Strong oral, written, interpersonal, facilitation, and presentation skills required

• Ability and awareness of the need to work across and with cultural differences

• Awareness and experience working via in a social justice and anti-oppressive lens
• Desire to learn and take direction, and work collaboratively with others
• Comfortable working with changing work priorities
• Ability to analyze and understand training needs and processes
• Ability to troubleshoot both functional and technical issues in a service-oriented environment
• Computer literate, including Microsoft Office 365, PowerPoint, and Internet Explorer, with the ability to learn new software applications

Physical/Driving Requirements:

Travel to multiple sites throughout New Hampshire, as well as some metropolitan Boston locations is required and therefore access to a vehicle is necessary. Ability to conduct full day and/or consecutive day trainings on a regular basis. Standard office setting. Ability to transport training materials, as needed. May spend extended periods of time on the telephone, at a computer terminal or operating other light office machines, requiring eye-hand coordination and finger dexterity.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days
• Health and Dental Insurance that is effective immediately upon hire
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

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