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RESPONSIBILITIES:
Kforce has a client in Centennial, CO that is seeking a Team Lead Data Insights - Python/SQL that is responsible for managing the front-end reporting side of a Fortune 500's industry-leading customer experience metrics platform. This role will enable data-driven decision making and in-time health monitoring of customer-facing products by working with Product leadership to define key product and feature-specific metrics. The Team Lead Data Insights supports product teams by enabling the design and end-to-end delivery of automated reporting and dashboards for a variety of Product-focused business solutions.Responsibilities:- Actively and consistently support all efforts to simplify and enhance the customer experience
- Responsible for the definition and delivery of Product usage reporting including: metrics definition, data visualizations, and ETL requirements
- Oversee the creation of automated, customer-readable reports using tools such as Tableau and Excel
- Partner with Information Technology and Business Intelligence organizations to obtain and ingest new reference data sources required for Product usage reports
- Partner with the User Experience & Design organization to ensure reports and dashboards are usable, elegant and industry leading
- Work with the technical and leadership team to ensure that all individual projects are appropriately supported and fully completed on time
- Ensure proper software development life cycle is leveraged for all projects
- Motivate resources through communication and awareness of project needs and business impacts
- Develop effective partnerships with corporate functional groups (Software Engineering, Operations, Care, IT, Product, etc.)
REQUIREMENTS:
- Bachelor's degree in Computer Science, Engineering or related field
- 5 years of experience in a customer facing products/services environment
- 5 years of experience working within a data platform/data analysis environment
- 5 years of experience managing complex projects
- Experience leading teams of data analysts and data scientists
- Demonstrated in-depth skills with SQL
- Demonstrated in-depth understanding of design and implementation practices in Tableau desktop and server
- Demonstrated in-depth knowledge and understanding of Agile Development Methodologies
- Demonstrated in-depth understanding of advanced analytics processes and reporting design principles
- Demonstrated in-depth business acumen and sense of urgency to achieve business results
- Demonstrated ability to manage complex and diverse projects
- Demonstrated ability to manage development within a variety of technology stacks
- Demonstrated ability to deliver high quality software
- Demonstrated knowledge of development strategies, project management and business and technical consultancy
- Ability to adapt, learn and continue to expand in Cable and IP product and system knowledge
- Demonstrated ability to manage peer groups to achieve team objectives
- Demonstrated in-depth identification and resolution techniques
- Effective presentation tool skills including MS Excel and PowerPoint
- Effective communication skills, verbal and written, for internal and external customers a must
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
This job has expired.
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