Marsh is seeking candidates for the following position: Multiple Locations
Quality Assurance Analyst
What can you expect?
Coordinates training requests, develops training delivery calendars, and plans/schedules training delivery to ensure trainings are well-organized and successfully conducted.
Coordinates training support from other internal training resources as required in the delivery of the curriculum.
Assists in the design of needed training materials and tests new designs to ensure effectiveness, providing feedback and improvement opportunities for new training programs.
Recommends improvements and enhancements to the training curriculum in order to close gaps and improve results.
Keeps up to date with latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations.
Works closely with internal clients and appropriate consulting organizations to improve processes as well as document changes that are implemented.
Maintains a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented.
What is in it for you?
Work in a dynamic and energetic team environment
Fast pace, exciting and friendly culture
Competitive compensation and time off
Attractive flex benefits package (medical/dental/vision insurance, life insurance, retirement plan)
Career development opportunities
What would like you to have:
3 to 5 years' experience within quality assurance.
Commercial Lines within the insurance world - preferred, but not needed.
Experience with evaluating calls and able to improve new processes.
Knowledge and participated around Q/A..
What makes ideal Candidate?:
Has experience making enhancements to processes and trainings.
DIVERSITY MATTERS AT MARSH
At Marsh, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company. We provide our colleagues with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity
MARSH & MCLENNAN COMPANIES
Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/.
We are Marsh
A global leader in insurance broking and risk management. We enable clients to grow, innovate and create value by helping them understand and better manage the risks they face, and ensuring they have the resiliency to withstand the unexpected. Marsh partners with clients to turn uncertainty into opportunity. Marsh provides risk management, risk consulting, insurance broking, alternative risk financing and insurance program management services to businesses, government entities, organizations and individuals around the world. Our team approach draws on dozens of industry and risk specialties within Marsh to customize solutions
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According to the US Bureau of Statistics, consulting services are made up of management, scientific, and technical services. The goal of consulting is to offer business advice to other businesses. Consultants typically have some form of expertise that they can provide to annother business who may employ them for his/her services.
The expectation is that employment in consultancy will increase as demand goes up for experienced, knowledgeable individuals to assist in specific sector of business.
Pay withinn this industry depends on which sector a consultant specializes in, how much experiennce they have, and how much success they have in assisting businesses.
Consultants may travel frequently to meet with clients.