Service Delivery Manager - Alaska
American Cybersystems, Inc.

Technical Project Manager
Remote, US

Primary Functions:

As a servant leader of the Product Development team, you will foster an environment that encourages self-organization, continuous improvement, and trust. You'll coach the team on Agile principles, facilitates team ceremonies, such as Daily Stand Ups and Retrospectives, and assists the Product Owner with maintaining the backlog. You'll also protect the team from over-committing and outside distractions, while removing roadblocks to keep the team moving quickly.

Duties and Responsibilities:

• Acts as a servant leader to the Product team.
• Collaborates with the Product Manager and Product Owner to ensure continuous delivery of product road map.
• Facilitates refinement sessions with Product Owner and Development team to estimate and understand the delivery effort for all initiatives.
• Creates an environment that fosters commitment, team spirit, resilience and trust. Inspires, motivates, protects and guides product development team members.
• Guides the team toward the best possible use of resources, balancing the availability of the required skills and competencies of the team, to deliver maximum value and benefits from all initiatives.
• Partners with the Product Owner to provide criteria for prioritization at the appropriate level aligned to the goals of the product team and can serve as the point of escalation and arbitration if necessary.
• Partners with Agile Coaches to align business processes with Lean-Agile principles and practices.
• Facilitates team ceremonies within a time box; daily standup, retrospective, refinement sessions and demos. Coaches the team on agile practices to continually improve and achieve a higher level of performance and maturity.
• Facilitates planning and delivery engagements with internal and external partners.
• Facilitates resolution of conflicts within the team.
• Removes impediments for the team.