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WSFS Bank is currently seeking a Senior nCino/Salesforce Administrator. The Senior nCino/Salesforce Administrator is responsible for leading the scoping, ongoing administration and enhancement of WSFS Bank’s nCINO application built on the Salesforce platform. This position will be leading the team dedicated to performing administration of the bank’s nCINO platform and participate in elaboration sessions with business units to understand ongoing needs and requests as related to the nCINO roadmap. The Senior Administrator will also help identify, diagnose and resolve end user problems in a timely manner that exemplifies the bank’s high standards of customer service. The Administrator will also participate in the integration process with other enterprise systems or applications. Additional responsibilities will include developing and maintaining custom reports, dashboards and processes to continuously improve data quality processing integrity and productivity; audit, uncover and resolve data integrity issues; complete bulk imports of data; and define, communicate and manage a change management (release) process to develop and support integrations, installed applications and third-party tools. The Senior nCino Application Administrator will also provide leadership and mentorship to administrators or business analysts on the team.
Administrative Duties include:
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