Senior Director - IOC
Avangrid

IT Senior Director of Technology, Platforms and Operations (TPO)

The base salary range for this position is dependent upon experience and location, ranging from: $173,000 - $248,000

JOB SUMMARY:

The IT Senior Director of Technology, Platforms and Operations (TPO) is a strategic leader responsible for managing and optimizing the organization's technology infrastructure. This role involves overseeing the design, implementation, and maintenance of IT systems, networks, End User environment and operations.

Reporting directly to the Avangrid CIO, the Senior Director collaborates with cross-functional both internal in IT and Business teams to ensure efficient, reliable, and secure technology solutions, that align with Avangrid business objectives.

This role plays a pivotal role in shaping the organization's technology landscape, ensuring reliability, security, and scalability.

Responsibilities are as follows:

• Oversee the design, deployment, and operations for the following IT technologies: Network Engineering, Network Security, Database, SAP Basis, Cloud Computing, Storage, Backup, Virtualization, On-Prem datacenter, Digital Workplace, End users' solutions, and mobile technologies.
  
• Oversee the design, deployment, and maintenance of network infrastructure, including LAN, WAN, cloud, and data centers. Manage server environments, storage systems, and virtualization platforms. Ensure high availability, disaster recovery, and business continuity. Evaluate and implement cloud-based solutions in an environment to optimize infrastructure. Develop hybrid multicloud cloud strategies that balance on-premises and cloud resources (AWS, Azure, Nutanix). Develop, lead, and operate GEN AI Avangrid Center of Competence.
  
• Responsible for all aspects related to IT Operations. Evolve Technology Operations from a traditional approach to innovative smart operations under the foundation of advanced monitoring, automated change management, advanced analytics, innovation, and full stack observability. Ensure infrastructure availability KPI stays over 99.99%.
  
• Area of scope include IT Corporate systems all Avangrid Operating companies both Renewables, Networks, covering 400+ assets distributed in 25 states along the USA, 3M+ Customers, 8GW Renewables Generation, and supporting 12K+ Avangrid employees and contractors.
  
• Implement ITIL best practices for change management, incident management, and problem resolution. Continuously improve processes to enhance efficiency and service delivery.
  
• Collaborate with Avangrid Corporate Security, Global Security Office to ensure compliance with security policy and full integration of Security in all technology towers. Responsible for the execution and operation of Avangrid Corporate Security Program.
  
• Modernize and secure company infrastructure by defining and directing deployment of Technology programs, life cycle, automation deployment, and continuous internal transformation within all technology towers. Project portfolios include around 100+ projects per year.
  
• Develop and execute a long-term infrastructure strategy aligned with the organization's goals. Evaluate existing infrastructure, identify areas for improvement, and plan for future scalability. Stay informed about industry trends and emerging technologies to drive innovation.
  
• Support CIO defining strategy, prioritizing, and executing the Technology portfolio. Influence cross-functional stakeholders, executives, business, and technology functions to align goals and strategy.
  
• Work closely with the business to perform needs analysis and create synergies between the various business functions and IT.
  
• Translate Company priorities into achievable, financially solid technology and optimization initiatives. Define clear KPI to measure impact into business value and process improvement.
  
• Develop and manage the IT TPO budget. Define, control, and execute capital and operational budget ($MM), including continuous transformation and efficiency programs to enhance resource maximization and technology value. Ensure full alignment to regulatory requirements, forecast and adherence to long term outlook.
  
• Lead a team of highly technical skilled IT professionals in all technology areas. Foster a collaborative and innovative work environment. Provide mentorship, coaching, and professional development opportunities.
  
• Responsible for IT Technology Vendor management. Work closely with vendors and service providers to negotiate contracts, monitor service levels, and manage relationships. Manage 40+ Company strategy vendors and contracts for values circa ($MMM).
  
• Communicate infrastructure-related updates, risks, and performance metrics to senior leadership and other stakeholders. Collaborate with business units to understand their technology needs and align infrastructure accordingly.
  
• Champions best practices in a high-volume, dynamic environment. Ensures the enterprise has the capability to support new technology and maintain high levels of service. Creates a sustainable, compliant IT environment to facilitate growth, including ITIL, SOX, and NERC/CIP compliance.
  

Required Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred).
  
• 10 years Proven experience in IT infrastructure, technology, and operations management leadership roles.
  
• 15 years of experience working in IT or any technology function.
  
• Technical mindset. Understanding of all managed technologies included in the area.
  
• Excellent communication, negotiation, and project management skills.
  
• Demonstrated history of exceptional customer service.
  
• Strong history of managing complex efforts with demanding customers.
  
• Strong background managing IT technology in a multinational company.
  
• Working knowledge of the regulatory environment for utility companies including NERC CIP and SOX requirements.
  
• Experience leading teams of a 100-200 people including employees and professional services, coordinated in a service level approach.
  
• Strong experience managing budget in a utility regulated environment.
  
• Strong leadership and communication skills.
  
• Highly developed ability to resolve complex problems and negotiate successful outcomes.
  
• Ability to build effective relationships with key stakeholders.
  
• Strong business orientation and presentation skills.
  
• Strong process improvement and continuous transformation skills.
  
• Understanding and experience developing IT operations based on ITIL.
  
• Proven ability to work in a complex environment with many competing priorities and stakeholder demands.
  

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com

Job Posting End Date:

This job has expired.