Senior Client Manager
MMC

Mercer is recruiting for aproven andexperienced Senior Client Manager in our New York City office.

As a Senior Client Manager

What can you expect?

• To be a recognized master within the organization in Client Relationship Management, a thought leader in an area of expertise who is accountable for maintaining and developing a large book of business.
• To be accountable for growing, serving and maintaining satisfied business relationships, a large profitable book of business and acquiring new business within an industry or specialty.
• To be responsible for designing strategic business and sales plan for a portfolio of clients and prospects.
• Conducts complex financial analyses to report and relay financial performance and return on products and services for use by existing and potential relationships.
• Understands the customer's business objectives and leads the development and presentation of custom solutions to address the account needs accounting for risk, conditions, coverage and decides on the most effective pricing of services.
• Responsible for growing and maintaining relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns to remain in positive standing with all existing and potential relationships and preserve credibility.
• Engages senior, officer level colleagues in client organizations to sustain and enhance existing and future relationships.
• Becomes a visible leader in an industry or specialty and actively participates in industry associations, organizations, boards and charities, as appropriate.

What's in it for you?

• We are the globalleader in the health and benefits. We deliver innovative solutions that address the health and wellness needs of our clients and their employees.
• As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1.
• In addition, Mercer has other benefits anddiscounts on products and services, and more!

What you need to have:

• Minimum of 10years' experience, preferably in a consulting environment
• HR functional expertise including strategy and implementation in the areas of talent, health, retirement, digital transformation and change
• Project management, financial, communication, and strong business acumen
• Bachelor Degree in Business or related field, MBA preferred

What makes you stand out:

• Proven ability to cultivate and deepen relationships, internally and externally
• Proven sales experience

Mercerbelieves in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses includingMarsh,Guy CarpenterandOliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visithttps://www.me.mercer.com/. Follow Mercer on Twitter@Mercer.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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