Senior Benefit Specialist (MMA East)
MMC

BRIEF DESCRIPTION

The primary role of the Sr. Benefits Specialist is to support Producers, Client Teams, and Clients by providing analysis and evaluation of products and carriers to support overall business objectives for the large and mid-size case market. Analyze demographics and existing benefits of prospective clients to prepare strategic voluntary benefits offerings. Correspond with insurance carriers daily to obtain plan details and product enhancements to clarify and streamline the product comparison. Prepare and present client-ready presentations used to deliver our recommended insurance carrier, supplemental health products, and voluntary benefits strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following:

• Execute defined VB strategy to manage and grow a profitable practice, and meet revenue goals (New products, refresh existing products, drive better enrollment conditions, carrier integration opportunities, cross selling opportunities, conference marketing support).
  

• Partner with internal sales and account management teams to drive sales and strategy by identifying and capturing new sources of VB revenue within current client relationships and prospects.
  
• Collaborate with Sales team to successfully close VB opportunities.
  
• Develop case product and enrollment strategies to maximize growth and retention of accounts.
  

• Determine financial viability of client opportunities through evaluation of key data elements;
  
• Analyze existing benefit offerings and employee demographics to determine best voluntary benefit strategy;
  
• Contact carriers to obtain plan information, rates, and underwriting policies;
  
• Examine documents and create carrier and product comparisons;
  
• Manage clients' benefits marketing process: data acquisition, RFP preparation, vendor question resolution, proposal review and analysis, exhibits, and client presentation preparation;
  
• Research and remain updated on voluntary benefit products and legislation;
  
• Perform competitive analysis within Voluntary Benefits vendors in order to support client needs and preferences;
  
• Maintain strong relationships with carrier contacts;
  
• Negotiate underwriting concessions;
  
• Manage renewal validation, analysis and negotiation;
  
• Attend prospect and client meetings and provide product support;
  
• Answer client and internal questions regarding product provisions and rules;
  
• Review communications to ensure accuracy;
  
• Update and manage commission information;
  

• Assist with various tasks when needed, including but not limited to: driving communication strategy and determining appropriate billing process;
  

REQUIRED EDUCATION AND EXPERIENCE:

• Life, Health & Accident license
  
• Intermediate to advanced working knowledge of MS Excel is preferred (i.e. ability to perform pivot tables).
  
• At least 3-5 Years of consulting experience in the Voluntary Benefits industry
  

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational, analytical skills and attention to detail;
  
• Excellent troubleshooting, decision making and problem solving skills;
  
• Solid interpersonal, verbal and written communication skills;
  
• Strong teamwork skills combined with the ability to work independently with minimal supervision;
  
• Experience in a coaching/mentoring relationship all while motivating others in a team environment.
  
• Ability to multitask and successfully operate in a fast-paced work environment;
  
• Ability to prioritize projects and meet deadlines;
  
• Ability to follow through on and successfully execute tasks while adhering to specified quality standards;
  
• Demonstrated ability to provide superior customer service and maintain positive relationships with client contacts;
  
• Proficiency in Microsoft Office Suite, including MS Word, Excel and PowerPoint;
  
• Proficiency in use of PC such as keyboard skills and electronic folder/file organization and management;
  
• Strong self-starter and fast learner including aptitude for learning internal systems, applications and internal workflow of the department;
  
• Must be able to effectively interact and deal with people at all levels inside and outside of the company.
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• While performing the duties of this job, the employee is:
  
  • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
    
  • Occasionally required to stand and walk;
    
  • Extensive use of computer and keyboard and viewing of computer screen is required;
    
  • Specific vision abilities required by this job include vision, and ability to adjust focus.
    
• Other working conditions are normal for an office environment.
  

WORK LOCATION

• Work site is remote
  

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

This job has expired.