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At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
-Perform in a lead role to provide information to managers and executives, which helps them optimize their clinical, financial and operational results.
Responsibilities:
Develops and communicates recommendations to all customers on dashboard design/visualizations to optimize effective and efficient use of data within the specifications of the request, and outside the specifications of the request when doing so will enhance the utility of the data/dashboard.
Communicates with customers to understand intent of requests, perform follow ups and provides status updates, sharing known limitations of data and/or dashboards to internal and external customers, facilitating understanding of, and confidence in, the information presented.
Serves as a resource for training and consultation on dashboard development and utilization. Performs presentations on dashboard development, use, validation and education.
Manages and submits information to external organizations.
Maintains documentation for all dashboards, scorecard system and data sources created by the department.
Insures data integrity by validating data utilized in reports and in dashboards for accuracy and completeness. Assesses available data and determines methodologies and solutions to address inclusions/exclusions for insufficient, erroneous and outlier data when developing dashboards.
Develops summary and detail level dashboards, maps, reports, analyses, MOR presentations, balanced scorecard system which represent clinical, operational and/or financial data that concisely, effectively and efficiently present the data to the target audience from any level of the organization.
Competencies:
ACCOUNTABILITY, ACCOUNTING - COST REPORTS, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, DATA EXTRACTION AND TRANSFER, DATA MINING, ANALYSIS and REPORTING, DATA MODELING & AGGREGATION, DATA NORMALIZATION AND LOAD, LEADING EFFECTIVE PRESENTATIONS, REPORTING & DASHBOARDING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TRAINING AND DEVELOPMENT CONSULTING
Education and Certification Requirements:
Bachelors: Accounting (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires ability to process and understand customer needs relating to providing information. Required Work Experience: Five (5) years experience in a healthcare setting, with experience in finance, business intelligence, or clinical systems. Some level of experience with SQL, or other database/analytics software is required. Expertise with BI tools such as Tableau to create models, dashboards or other analytics is preferred. Other Information: Additional Education Info: or Finance, Business or health care related field.
Working Conditions and Physical Requirements:
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