The Armed Security Officer's duties include being a visible deterrent to criminal activity, providing security for patients, associates and visitors, protecting and patrolling hospital buildings, assets, and premises as assigned. The Armed Security Officer is responsible for responding to all emergency codes, internal/external disaster events as needed and/or requested, conducting preliminary investigations of reported incidents, and performing other security-related tasks as directed by a security supervisor.
- Conducts frequent security patrols of the facilities and grounds as assigned.
- Identifies and reports trends related to security issues. Recommends actions.
- Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions and submits a report in a timely manner (no later than the end of assigned shift).
- Responds promptly to all service requests relayed by the supervisor, telephone, pass-on, e-mail, radio, cell phone and other correspondence in a courteous and expeditious manner.
- Responds to the collection, inventory, and return of lost and found items, patient valuables, medication, and personal property according to policy.
- Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and the laws of the State of Texas.
- Controls and enforces facility parking through the use of patrols, violation warning citations, towing, booting and explanation of rules as applicable.
- Assists clinical/non-clinical Associates with combative patients or visitors.
- Demonstrates competence to perform assigned client care responsibilities in a way that meets the age-specific and developmental needs of persons served by the department.
- Demonstrates proficiency and knowledge in the operation of the Attendant Console, Paging System, security radio/dispatch system, operations of the Digital Video Recorder (NVR) security monitors (CCTV) and the general overhead paging system.
- Must be proficient with the use of a PC to generate electronic daily activity security reports, incident reports, emails and other applicable electronic correspondence during the performance of duties.
- Promotes a safe environment by reporting safety hazards observed (broken water/sprinkler lines, burned out internal/external lighting, smoke/gas odors, tripping hazards, etc) during the performance of security rounds.
- Appropriately adapts assigned client assessment, treatment and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
- Demonstrates adherence to the CORE values of CHRISTUS Health.
- Performs other duties as assigned.
- High school diploma or its equivalent required.
- Must have the ability to interact appropriately with all staff, patients, and visitors, especially under difficult circumstances.
- Must be mentally alert at all times
- Must have excellent written and oral communication skills
- Must be able to make immediate decisions with regard to laws, policies, and procedures.
- Must possess or be eligible to obtain a motor vehicle license
- Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
- Frequent exposure to aggressive behavior and emotionally charged
- Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
- Frequent exposure to heat and cold from external weather conditions.
- Long periods of walking, standing, stooping, and lifting.
- Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
- Must be able to handle multiple tasks and prioritize
- Must be able to handle personal stress and possible violence
- Minimum two (2) years of armed security experience (may be substituted by Honorable Military Service).
- Law enforcement experience preferred.
- Previous healthcare security experience preferred.
- Level 3 Certification (Texas) and valid Armed Security License (Louisiana) required.
- Requires an active level three security officer commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB) in Texas
- Requires an active level three security officer commission with the New Mexico Private Investigations Advisory Board.
- CHRISTUS Vice President of Security has issued a letter of authorization to carry a weapon on duty to the officer.
- Verbal De-escalation training must be completed within 60 days of hire.
- IAHSS Basic Security Certification must be completed within one year of full-time employment.
- Must pass CHRISTUS Health psychological screening before hiring.
- Will be required to take random drug test screening.
- The following FEMA Emergency Management Institute Courses must be completed (online or in a seat):
- IS -- 100.c