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About Us:
Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/boise-and-beyond/. Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.
Job Summary/Basic Function:
The Salesforce Administrator will be responsible for the ongoing configuration, support, maintenance, administration and security of Boise State's Salesforce orgs. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to implement new business processes that use Salesforce Service Cloud, Marketing Cloud, Education Data Architecture, Advisor Link, and Admissions Connect.
This role will primarily focus on Salesforce Administrator related duties, but will also be required to conduct business analysis and project management assignments as needed.
Level Scope:
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Influences others regarding policies, practices and procedures.
Essential Functions:
60% of Time the Salesforce Administrator must:
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