Registrar Services Manager, Registration and Academic Programs
University of Iowa

The Office of the Registrar is seeking a Registrar Services Manager. This position will manage tasks and systems supporting registration including but not limited to: registration of summer and special programs, preparation of early registration, priority registration, schedule builder, restrictions/seat reservations, waitlists, registration holds, and prerequisites. They will also have the opportunity to:

• Manage registration processes including but not limited to online registration change authorizations, Schedule Builder, prerequisites, special permission, bulk registration requests, independent study enrollment, and waitlists.
• Direct and oversee Big10 Academic Alliance CourseShare, Traveling Scholar, and Regents Exchange Program registration and grade entry transactions throughout the session.
• Process and consider appeals of registration service fees from students and departments.
• Lead the registration team in regular discussions surrounding previously mentioned registration topics.

*For a full job description, including all duties and competencies assigned, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35). Click here to learn more about the Office of the Provost at the University of Iowa.

About the Department:In the Office of the Registrar, our mission is to Help our campus community thrive using accurate, secure academic record management and to support the institution's primary functions.

Work Modality: This position is eligible for hybrid or remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

REQUIRED QUALIFICATIONS:

• Master's Degree, or an equivalent combination of education and work experience
• Some (minimum one year) related experience working in higher education (two- or four-year institutions), registration, curriculum management, academic planning, project management, or information management.
• Some (6 months to a year) experience with:
  • Operation and application of computer-based business and information systems or data management software.
  • Operation and application of Microsoft Office Suite, including Excel, Word, and Outlook, and virtual collaboration tools such as Zoom and Office 365.
• One year experience in a professional setting with an information system

Demonstrates an Extensive PROFICIENCY LEVEL in the following competencies:

• Knowledge and application of diverse communication techniques and relationship building skills, including listening skills and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Ability to lead meetings, facilitate discussions, and guide decision-making processes.
• Ability to work collaboratively and creatively on complex projects that may involve many stakeholders and/or competing priorities.
• Ability to manage and implement complex policies and business processes, including making judgments independently regarding the accuracy of information/data.
• Ability to pivot and live in a space of ambiguity.

DESIRABLE QUALIFICATIONS:

• Demonstrated application of systems-level analysis to optimize organizational performance.
• Experience using student information system or MAUI

TO APPLY:

To be eligible for consideration, applicants must complete BOTH of the following steps:

Upload both of the following and mark them each as a "Relevant File" to the job submission:

• Resume
• Cover letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.

Percent of Time: 100%, full time

Compensation: 62,000 to commensurate with Full Benefits

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

Click here to learn more about why you should join UI!

Additional Information

• Classification Title: Registrar Services Manager
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Hybrid within Iowa, Remote within Iowa

Compensation

• Pay Level: 5A
• Starting Salary Minimum: 62,000

Contact Information

• Organization: Provost
• Contact Name: Monica Frank
• Contact Email: monica-belt@uiowa.edu

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