Qiigo - Digital Account Manager (Remote)
EverCommerce Solutions Inc

You:

You are a passionate and dedicated individual who is self-motivated and can thrive in a team environment. Your background most likely includes experience in a digital agency. You have experience working directly with customers and are adept at managing multiple projects.

Us:

Qiigo, an EverCommerce Company, is a leading resource for internet marketing solutions for multi-location, national brands. We work hard for our clients, pushing to drive business to their door, increase ROI, and keep them up to date with the latest marketing innovations. EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners.

What You Will Be Doing

• Assist in onboarding a new campaign and developing strategies to meet customer objectives, revenue, and profitability and work closely with Sales and Operations to implement and report the progress of strategies and tactics.
  
• Reviews and completes all orders submitted by Sales and ensures compliance in regard to policies and procedures related to products purchased, an extension of credit, and confirmation of products sold.
  
• Connects with each customer after standard product activation for dashboard overview, training, and to establish expectations for moving forward.
  
• Utilize performance data to make recommendations to customer campaigns and identify additional opportunities for upsells during monthly review calls.
  
• Actively monitor, analyze, prepare reports, and communicate results of product performance to customers.
  
• Focus on activities that drive customer retention, including proactive outreach to clients and internal communications regarding campaign performance.
  
• Works with other teams to resolve discrepancies or missing campaign data.
  
• Serves as the main point of contact to customers for any questions or issues they may have related to the program and provide on-going educational information.
  

Requirements:

• Strong attention to detail, organized, and possess the ability to manage multiple projects simultaneously with minimal supervision.
  
• Must be adaptable to an ever-changing environment.
  
• Must have strong analytical skills to collect, compile, organize, track, and analyze data.
  
• Technically savvy and experienced in digital marketing.
  
• Has knowledge and familiarity with accounts to analyze data and make recommendations based on that data.
  
• Strong communication (verbal and written communication) and listening skills.
  
• A highly collaborative leader and a team player, both within the company and with clients.
  
• Must be able to work in a fast-paced environment with frequent changes in priorities.
  
• Proficient in Word, Excel, PowerPoint, and able to quickly adapt to multiple web-based applications.
  
• Self-motivated, creative thinker with strong problem-solving skills.
  

Pluses:

• Franchise (multi-location) experience
  
• Understanding of local marketing
  
• Google Ads certified
  
• Solid understanding of Search Engine Optimization
  
• Social Media Marketing Experience
  
• Solid understanding of Google Analytics
  
• Web design experience
  
• WordPress experience
  
• Programmatic experience
  
• Proposal writing
  

Why EverCommerce/Qiigo?

• Competitive salary
  
• Great Benefits
  
• Medical, Vision, Dental
  
• 401K + match
  
• 17 Days PTO with 2 floating + 9 federal holidays off
  
• Work from home flexibility
  
• Fitness stipend
  
• Casual dress
  
• Growing company in a fast-paced industry
  
• Fun and collaborative work environment
  

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

This job has expired.