Project Manager
Eurofins

Edison, New Jersey


Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures (as of March 2019) are approx. 4.56 billion Euros, over 800 laboratories across 47 countries and about 45,000 staff.

Job Description

Eurofins Test America is searching for a Project Managerin Edison, NJ.

This is an entry level position into the area of project management. The Project Manager (PM) is accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM role fosters and develops client relationships in support of the CSO mission.

Project Manager responsibilities include, but are not limited to, the following:

Project set-up:

• Project review in LIMS

• Sets up project

• Adds any project notes (special reporting and invoicing instructions, etc.)

• Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)

• Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)

• Sets up client for Total Access

• Manages purchase orders, task orders, contracts, and change order requests

• Verifies that lab compound lists and limits meet project requirements for new projects not quoted

• Adds any project specific limits / lists to LIMS

• Deliverable assignment and delivery route

Sample Receipt:

• Communicates any issues to clients for duration of project

• Manages incoming work for Rush and short holds

• Reviews log-in

• Resolves log-in issues with client

• Informs client of any log-in discrepancies

Reporting:

• Client specific report requirements

• Reviews job list daily and manages due dates

• Communicates any expected delays to clients before the job due date

• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client

• Reviews reports and EDDS before issuing to the client

• Confirms correct report format and EDD format is used

Invoicing:

• Sets up delivery route

• Reviews final invoice before issuing to client

• Generates credit/debit memos as needed

• Submits credit/debit memos for approval

• Submits approved credit/debit memos to client, if needed

Client set-up:

• Work with CSM to communicate lab capabilities to the client

• Requests new client review

• Confirms sales assignments with BDMs and notifies assigned AE/BDM

• Takes new quote requests from clients

• Reviews client contract requirements / coordinates review with CSM, LD, etc.

• Reviews purchase orders

Account Maintenance:

• Follow up calls and visits with clients

• Provides technical support as needed

• Uses company resources to follow up on client requests

• Familiarity with company capabilities and key contacts

• Forward opportunities and leads to sales

Quotes & Proposals:

• Initiates project QAPP review with operations, QA, and subcontract labs as needed

• Initiates technical support from operations as needed (special requests, method development, technical review, etc.)

• Quote generation and approvals

• Reviews client quote requests for capabilities, certifications, scope

• Confirms client contracts (if applicable) and pricing

Account maintenance:

• Submits client complaints and participates in correction action / follow up as needed

• Communicates client issues/complaints to sales

• Follows up on client requests

• Supports the follow up of quotes/bids for tracking purposes

The ideal candidate would possess:

• Eurofins TestAmerica services, products, testing capabilities, technology, production, and support systems

• Program specifications and laboratory procedures

• Environmental regulations

• Process improvement methods

• QA program plan

• Contract compliance

• Laboratory methods and techniques

• Basic knowledge of the LIMS

• Effective time management

• Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client's technical questions about the project and to effectively communicate project status.

• Strong computer, scientific, and organizational skills

• Excellent communication (oral and written) and attention to detail

• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Edison, NJ are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com

Qualifications

Basic Minimum Qualifications:

• BS/BA in Chemistry/Sciences or related field from an accredited university; four years related experience may substitute for a degree

• 6 months of client-relationship/customer service experience

• Prefer some bench chemist or field experience

• Requires additional lab training in methods and QA across multiple departments

• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.


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