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Job Title: Program Manager - Operational Excellence
Company: NY State Electric & Gas
Reports to: Manager of Process Improvement & Standardization
Department/Organization: Process & Systems
Location: Anywhere within our service territory in NY and CT.
The base salary range for this position is $97,504 to $126,755 and is dependent upon experience.
JOB SUMMARY:
Scope of Work - Main duties, settings, geography, reporting relationships, and other relationships:
Responsible for creating, standardizing, improving, and developing Network Processes to optimize them for productivity, cost, safety, and quality purposes in all Avangrid companies.
MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):
1. Process Analysis: Evaluate and analyze the existing processes within each company, identifying points of convergence and divergence.
2. Standardization of Procedures: Develop standardized procedures for various activities related to the operation, distribution, maintenance, and supply of energy and gas.
3. Identification of Best Practices: Research and identify industry best practices in terms of efficiency, safety, and regulatory compliance.
4. Cross-Company Coordination: Coordinate with different departments within each company to ensure effective implementation of standardized processes.
5. Training and Development: Develop and deliver training programs to ensure that employees are familiar with and capable of following the new standardized procedures.
6. Change Management: Manage the transition process and cultural change necessary for the successful implementation of the new standardized processes.
7. Production of Processes Documentation: Create and maintain detailed documentation, including process flows, process instructions, and technical guidelines to ensure consistency and clarity in the implementation of procedures.
8. Quality Assurance: Implement quality assurance systems to continuously monitor and evaluate the effectiveness of standardized processes.
9. Efficiency Optimization: Identify opportunities for improvement in standardized processes to increase operational efficiency and reduce costs. Includes and is not limited to defining requirements for improvement and implementation of new systems.
10. Regulatory Compliance: Ensure that standardized processes comply with all relevant industry regulations and standards for energy and gas.
11. Risk Assessment: Conduct risk assessments to identify and mitigate potential safety and compliance issues associated with process standardization.
JOB REQUIREMENTS:
Education & Experience Required:
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