Program Director - DS Residential - Utica St
Bay Cove Human Services, Inc.

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The Centralized hiring Program Director will provide training and auditing reviews at programs as well has hire into direct care and relief positions where designated. This person would then orientate relief and direct care staff once hired in DS services. The Program Director contributes to Bay Cove's mission by providing effective and compassionate services and through advocacy and leadership.

This position is exempt.

Supervisory Responsibilities:

Supervision of new hires (relief & RC positions) through training process once hired.

Essential Functions of the Position:

• Engages in staff recruitment, interviewing, hiring, orientation, training, work assignments, and scheduling as needed.
• Orientate new hires on functions of their positions within their hired programs.
• Ensures adherence to program model.
• Completes audits as needed.
• Coordinates service plan development and implementation and monitors effectiveness of clinical plans.
• Carries out all duties expected of clinical and direct care staff utilizing positive behavioral supports.
• Ensures and provides advocacy and case management services.
• Ensures accurate, professionally written, and timely programmatic documentation.
• Ensures that agency policies and regulatory standards are met and maintained, including internal QA, and external regulatory bodies, such as HUD, MBHP, DTA, DPH, DDS, CMS, CARF, DPPC, and MAP.
• Ensures the proper maintenance of the physical site and program vehicle in compliance with all state, federal, DDS, and Bay Cove regulations and requirements.
• Complete other duties and tasks as assigned by supervisor.

Job Requirements:

• BA/BS in related field preferred with at least 1 year experience in the human service field.
• 5-7 years previous work experience in human service setting in lieu of educational requirement with demonstrated leadership skills.
• Certifications: CPR/SFA, within 30 days of hire, Prevent & DPH MAP Certification within 90 days of hire, Driver's License upon hire
• Proficient in clinical and professional verbal, writing, and computer skills.
• Ability to go up and down stairs and the physical capacity to physically assist persons served as needed.
• Use of personal cell phone and/or vehicle