Program Coordinator-Family Medicine Residency Program
Northeast Georgia Health System, Inc.

Gainesville, Georgia


Work Shift/Schedule:
Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Program Coordinator (PC) for GME programs works in partnership with the program director by ensuring that regulatory and accreditation standards are met, educational activities that support the curriculum are established, departmental policies are created and enforced, and recruitment strategies are implemented so that a highly successful residency program is created and maintained. The PC supports the accreditation processes, including coordinating and actively participating in site visits. The PC demonstrates problem solving, decision-making skills, organizational skills, attention to detail, and ability to maintain confidentiality. The PC requires highly developed communication and interpersonal skills. The coordinator is the front line representative of the program and must represent the program effectively and professionally. Requires independent judgement and ability to handle stressful situations and highly confidential information. Occasional after hours, evening and/or weekend work required.

Minimum Job Qualifications

  • Licensure or other certifications:
  • Educational Requirements: Bachelors degree in healthcare or education, or equivalent degree.
  • Minimum Experience: Bachelors Degree or equivalent experience in GME or adult education; six (6) years of administrative support experience in a healthcare system may be considered in lieu of GME or adult education experience.
  • Other:

Preferred Job Qualifications
  • Preferred Licensure or other certifications: TAGME Certification
  • Preferred Educational Requirements:
  • Preferred Experience:
  • Other:

Job Specific and Unique Knowledge, Skills and Abilities
  • Ability to use critical thinking skills and independent judgement; take initiative in implementation of the program as part of the program leadership decision-making team; show professionalism and integrity in confidential situations
  • Ability to design routine reports, gather data and prepare and correspondence
  • Medical Terminology
  • Must be able to organize workload and prioritize activities
  • Ability to speak effectively before groups
  • Ability to work out problems of medium difficulty without much direction; solve problems independently or determine need for escalation
  • Good listening skills and positive attitude
  • Enhances growth and development through membership and participation in professional local and national associations
  • Computer technology and modern information services including on-line databases, internet communication and teleconferencing to fulfill the requirements of a modern academically oriented department

Essential Tasks and Responsibilities
  • Liaison - Serves as liaison between program director and students or residents, program director and chief residents, between students/residents and faculty, between program director and institutional GME personnel. The coordinator is the first person a student/residency applicant communicates with and meets during the interview process.
  • Recruitment - Manages student/residency recruitment, screens and evaluates all qualified applicants; communicates with potential applicants; enters rank list.
  • Resident Activities - Manages student/resident administrative requirements including licensing and certification, the preparation and filing of loan deferment forms, assisting in the application process to professional associations; maintain accurate records of student/resident prior training; organize remediation and adverse action process and documentation following established policies and procedures; ensure compliance with tracking procedures; annual student/resident vacation conference requests; handles complex personnel and operating details as assigned; maintain and update student/resident database; verify that resident credentials and licenses are kept current; coordinates student/resident rotation schedules, conferences, seminars, etc.; responsible for submitting the registration and fees for the in-service examination; completing personnel forms to hire, promote and terminate residents, report leave usage, etc.
  • Education - With leadership from the Program Director, manage the implementation of program educational curriculum, rotation goals and objectives, and evaluation; disseminate and regulate completion of evaluations by faculty and residents; coordinate educational activities and monitor outcomes.
  • Conferences - Prepare and distribute weekly conference schedules for residents, notifying the presenters involved of date, time, location and subject; schedule outside speakers and trainers for educational programs provided to the faculty and residents.
  • Licensing - Coordinates all communication/contracts/licensure/certifications requirements with new students/residents, processes Visa requests.
  • Duty Hours - Monitors duty hours and advises program director and medical education department of exceptions.
  • Evaluation - Generate evaluation reports for faculty, residents and rotations.
  • Budget - Reimbursement of travel expenses and tracks all travel expenses incurred by the residents; maintains on-going record of program expenses and distributes detailed report.
  • Surveys - Sets up site surveys and visits when programs are being evaluated by a residency accrediting agency.
  • Program - Establish the schedule for program office activities, prioritize program-related tasks, ensure that the Program Director is aware of important deadlines related to program activities.
  • Curriculum/Policy & Procedures - Demonstrates a safe environment for all customers and associates by maintaining and communicating department safety policies and procedures.

Physical Demands
  • Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
  • Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
  • Vision: Light, Occasionally 0-30% of time
  • Kneeling/Stooping/Bending: Occasionally 0-30%
  • Standing/Walking: Frequently 31-65%
  • Pushing/Pulling: Occasionally 0-30%
  • Intensity of Work: Occasionally 0-30%
  • Job Requires: Reading, Writing, Reasoning, Talking, Fingering, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.



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