Professional, Client Account Services
CoreLogic Solutions, LLC

Job Summary:

Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.

We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!

The Professional, Client Account Services position offers a combination of technical support and communication to clients that utilize CoreLogic products and technology solutions. At its core, the role bridges the gap between client requests and the various internal teams of Corelogic required to complete these requests. The position also requires a certain level of configuration of various CoreLogic applications. Critical thinking and highly polished client communication skills are paramount to provide ongoing support of our clients' complex technical needs.

Job Description:

Primary responsibilities include:

• Gather technical requirements from clients and translate them into actionable items for various internal technical teams.
• Perform application configuration work to provide on-going updates of services.
• Create and modify business rules against data entry searches, functionality, and data presentation through business rule expression language.
• Troubleshoot, diagnose, and see problems through to resolution.
• Ensure application fully satisfies customers in terms of data integrity, application behaviour and other factors per customer requirements.
• Work in collaboration with account management, database administration, product development and system engineering to facilitate rapid problem solving and implement changes.
• Lead application change projects by utilizing project management skills and status reporting techniques.
• Identify risks, develop mitigation plans, and manage customer expectations.

Job Qualifications:

Bachelor's degree or equivalent education with a focus in the IT Industry or related field. Or 3+ years' working experience in product implementation, technical or client support role.

• Critical thinking and strong problem-solving skills
• Excellent written and verbal communication skills; including the ability to parse out the required details from client requests.
• Technical project management/coordination skills.
• Ability to immediately adapt to changing requirements and conditions.
• Ability to understand client's business needs/requirements and effectively communicate issues to a range of audience members.
• Experience with SQL and/or programming language is considered an asset.
• Familiarity with real estate concepts is considered an asset

CoreLogic's Diversity Commitment:

CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

EOE AA M/F/Veteran/Disability:

CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.

Please apply on our website for consideration.

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