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Proofof COVID-19 vaccination will be required - exemptions from vaccinationrequirement for medical and religious reasons will be considered if aconditional offer of employment is extended.
Includes $3000 Sign-On Bonus!!
Day 1 Medical/Dental/Vision for FT
15 PTO days first year
Annual Bonus Opportunity
Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
Opportunities for career advancement
ThePatient Services Representative I (PSR I) is the face of Quest Diagnostics toour clients and patients. The PSR I greets patients in a warm and friendlymanner, registers patients in computer, verifies client order and patientdemographics, obtains billing information, collects payment and collectsquality samples from patients; then prepares those specimens for lab testingwhile following established practices and procedures. The PSR I worksindependently as well as part of a team to maintain daily service centerquality standards, including supply ordering, temperature monitoring, and maintainingrecords as required by local/federal regulations.
Asuccessful candidate will demonstrate, agility, customer focus, integrity,sense of urgency, reliability, attention to detail and compassion, whilefocusing on process excellence skills and sensitivity to confidentiality.Successful applicants may be assigned to work in a doctor's office, a patientservice center, skilled nursing facility. a house call environment, or wherebusiness needs dictate.
1.Collect specimens according to established procedures. This includes, but notlimited to: drug screens, biometric screening and insurance exams.
2.Administer oral solutions according to established training.
3.Research test/client information and confirm and verify all written andelectronic orders by utilizing lab technology systems, Client contact, andapproved tools.
4. Ability to navigate a computer and accurately enter data is a requirement tobe successful in this role.
5.Obtainidentification and accurately enter billing information and collect paymentswhen required, following corporate policies.
6.Processing specimens including: labeling, centrifuging, aliquoting, freezingand preparing for transport as required by test order.
7. Perform all non-patient facing duties, including inventory, stock supplies,sanitizing, filing, answering phones and utilizing email as appropriate.
8.Read, understand and comply with departmental policies, protocols andprocedures.
9.Assist with compilation and submission of statistics and data when required.
10.Maintain all appropriate phlebotomy logs in a timely manner and based onfrequency, such as maintenance logs and temperature logs.
11.Complete online and in person training courses timely.
[All requirements are subject to possible modifications to reasonably accommodateindividuals with disabilities. All duties and requirements are essentialjob functions.]
1.High school diploma or equivalent.
2.Medical training: medical assistant or paramedic training preferred.
3.Phlebotomy certification preferred. Required in California, Nevada, andWashington.
1.One year phlebotomy experience preferred.
2.Customer service in a retail or service environment preferred.
3.Keyboard/data entry experience.
Allrequirements are subject to possible modifications to reasonably accommodateindividuals with disabilities. Quest Diagnostics is an Equal OpportunityEmployer: Women / Minorities / Veterans / Disabled / Sexual Orientation /Gender Identity / Citizenship.
Hooper Bay, Alaska
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