Division:Eskenazi Health
Sub-Division:Hospital
Req ID:20589
Schedule:Full Time
Shift:Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
Specialty medications treat complex chronic diseases, posing an increased patient risk and requiring in-depth monitoring. The Pharmacy Care Coordination Technician serves as an important resource for patients taking specialty medications. This position encourages patient involvement in their care, supports transitions of care, and consistently documents all patient management information. This role proactively monitors patients, coordinates prescription refills to ensure patient compliance, promotes adherence to specialty medications, assists with medication shipping and delivery, and streamlines communication with pharmacists and providers for timely interventions. The Pharmacy Care Coordination Technician escalates patient concerns to the appropriate healthcare professional to optimize specialty medication care and improve patient outcomes.
Essential Functions and Responsibilities
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