Payments Industry Analyst (Remote)
Escalent, Inc.

Livonia, Michigan

This job has expired.


Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world�s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver�for each other and our clients�to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to...

  • Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
  • Gain exposure to a rich variety of research techniques from knowledgeable professionals.
  • Enjoy a remote first/hybrid work environment with a flexible schedule.
  • Obtain insights into the needs and challenges of your clients�to learn how the world�s leading brands use research.
  • Experience peace of mind working for a company with a commitment to conducting research ethically.
  • Build lasting relationships with fun colleagues in a culture that values each person.

About Mercator (now a part of the Escalent family)

Mercator Advisory Group is the trusted advisor to the payments industry globally. We provide unparalleled, independent and objective analysis that assists our members in uncovering new market opportunities. Our commitment and exclusive focus on the payments industry enables us to consistently provide highly relevant content and exceptional value.

Position Overview

As a Payments Analyst, you will join a team of accomplished analysts, consultants, and researchers who identify, monitor and analyze trends in payments and fintech. You will produce research, develop insights, and provide advice to leading banks, payment service providers, fintech providers, government agencies and other financial service and payments entities. You will have the opportunity to:
  • Advise clients and prospects based on payments industry knowledge and expertise
  • Outline and draft research reports based on quantitative and qualitative data analysis, using a variety of formats (MS Word reports, MS PowerPoint presentations, webinars, blogs)
  • Work with an experienced Payments team to identify topics of interest, design surveys, and participate in the development of reports and presentation to clients
  • Analyze and evaluate survey data, trends, and consumer usage patterns to provide actionable insights and recommendations
  • Respond to specific client queries by mining primary or secondary research data
  • Conduct phone interviews with payments technology and financial service executives
  • Gather secondary research about payments technologies, vendors and startups in the financial services space

Minimum skills and knowledge
  • 2+ years experience in the payments industry
  • Passionate about consumer payments and payments technology
  • Strong ability to communicate orally and in written business formats, coupled with a comfort with numbers
  • Experience writing research reports
  • Superior attention to detail and an insistence on research integrity
  • Must be authorized to work in the United States without sponsorship
  • Bachelor's or Master's degree

Preferred qualifications
  • Quantitative or qualitative research skills, including experience working with large data set


EEO/AA EMPLOYER M/F/V/D

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


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