Overview
The Operations Manager is responsible for providing overall leadership for all aspects of an assigned branch to include warehousing and delivery. This role will also play a key role with sales and marketing in evaluating new business opportunities to determine the appropriate support costs and resources to grow new revenue streams.
Duties and Responsibilities
* Prepare and control the operating budget for the assigned facility along with capital expenditure requirements
* Execute compliance standards with Federal, State, and local regulations governing the warehouse and transportation departments by monitoring implementation and practice to ensure compliance
* Manage and measure work, process and metrics including safety, quality, and productivity through reporting, field visits and customer feedback
* Responsible for total inventory management by ensuring the compliance of receiving and inventory control procedures; Develop/recommend alterations to procedures and best practices as warranted
* Develop and implement departmental and organizational policies and procedures to maximize output
* Manage maintenance of equipment, machinery and transportation assets
* Build, maintain and nurture strong and productive business relationships among the supplier community and in accordance with all Regional On and Off-Premise Spirit customers/accounts in an effort to ensure satisfaction level is high and desired results are being accomplished
* Strategically support direct reports with conflict resolution, removal of performance obstacles, and relationship concerns between internal departments
* Create scalable programs to reach, attract, support, and develop talent; ensure policies empower people to achieve career and personal goals; Encourage and recognize associates
* Develop, implement, and oversee programs and policies to provide and support ongoing learning
* Perform other job-related duties as assigned
Minimum Qualifications
* Bachelor degree plus 7 years of experience; or an equivalent combination of education and experience
* 5 years of experience providing leadership to a distribution team
* Valid state motor vehicle operator's license and the ability to obtain and maintain auto-liability insurance in accordance with state laws
Preferred Qualifications
* Master's degree in Operations Management
* 7 years of experience in wholesale or operational management or other related industries
* Six Sigma certification
* Knowledge of MS Office Suite and/or software applications related to job functions
* Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management
* Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required
* Planning and organizational skills necessary to coordinate workload around multiple assignments
* Demonstrated success managing high volumes in a time sensitive manner
* Proven ability to motivate, lead, and mentor others
* Proven track record of strong sales and leadership skills in previous/current work experience
* Valid CDL operator's license
Physical Demands
* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
* Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
* May require occasional lifting/lowering, pushing, carrying, or pulling up to 25lbs
** This does not reflect the full extent of the physical requirements. For further detail please visit SharePoint site under HR resources for a detailed look at the physical requirements **
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