Operations Manager
Glazer's Beer and Beverage

North Little Rock, Arkansas


Overview
The Operations Manager is responsible for providing overall leadership for all aspects of an assigned branch to include warehousing and delivery. This role will also play a key role with sales and marketing in evaluating new business opportunities to determine the appropriate support costs and resources to grow new revenue streams.


Duties and Responsibilities
* Prepare and control the operating budget for the assigned facility along with capital expenditure requirements
* Execute compliance standards with Federal, State, and local regulations governing the warehouse and transportation departments by monitoring implementation and practice to ensure compliance
* Manage and measure work, process and metrics including safety, quality, and productivity through reporting, field visits and customer feedback
* Responsible for total inventory management by ensuring the compliance of receiving and inventory control procedures; Develop/recommend alterations to procedures and best practices as warranted
* Develop and implement departmental and organizational policies and procedures to maximize output
* Manage maintenance of equipment, machinery and transportation assets
* Build, maintain and nurture strong and productive business relationships among the supplier community and in accordance with all Regional On and Off-Premise Spirit customers/accounts in an effort to ensure satisfaction level is high and desired results are being accomplished
* Strategically support direct reports with conflict resolution, removal of performance obstacles, and relationship concerns between internal departments
* Create scalable programs to reach, attract, support, and develop talent; ensure policies empower people to achieve career and personal goals; Encourage and recognize associates
* Develop, implement, and oversee programs and policies to provide and support ongoing learning
* Perform other job-related duties as assigned


Minimum Qualifications
* Bachelor degree plus 7 years of experience; or an equivalent combination of education and experience
* 5 years of experience providing leadership to a distribution team
* Valid state motor vehicle operator's license and the ability to obtain and maintain auto-liability insurance in accordance with state laws


Preferred Qualifications
* Master's degree in Operations Management
* 7 years of experience in wholesale or operational management or other related industries
* Six Sigma certification
* Knowledge of MS Office Suite and/or software applications related to job functions
* Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management
* Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required
* Planning and organizational skills necessary to coordinate workload around multiple assignments
* Demonstrated success managing high volumes in a time sensitive manner
* Proven ability to motivate, lead, and mentor others
* Proven track record of strong sales and leadership skills in previous/current work experience
* Valid CDL operator's license


Physical Demands
* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
* Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
* May require occasional lifting/lowering, pushing, carrying, or pulling up to 25lbs
** This does not reflect the full extent of the physical requirements. For further detail please visit SharePoint site under HR resources for a detailed look at the physical requirements **



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