Operations Assistant
RelaDyne

Job Objective: Assist with operational support and deliver outstanding customer service and project a professional company image through in-person and phone interaction.

Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

Responsibilities:

• Monitor on-site tank farm
• Perform general clerical duties to include but not limited to: copying, faxing, mailing and filing
• Arrange LTL (Less Than Truck Load) orders for deliver
• Review open backorder report
• Communicate inbound schedule for package and bulk product
• Transcribe emails and other communications dictated by management
• Maintain hard copy and electronic filing system
• Type, file and copy correspondences
• Coordinate Live Meetings / Webinars as needed
• Manage other tasks (ongoing or project) as deemed necessary by management
• Perform general administrative duties and support for Management Team
• Work on special projects as needed

Other:

• Represent the company in a professional manner at all times ensuring quality customer service
• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
• Support corporate programs, goals, and initiatives of the company

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills
• Dependable with a positive attitude
• Self-motivated and able to work independently as well as part of a team
• Excellent interpersonal & problem-solving skills
• Excellent phone etiquette
• Customer-focused & proficient relationship builder
• Proficient knowledge of Microsoft Word, Excel, PowerPoint
• Ability to explore and learn other software applications
• Ability to prioritize and manage deadlines
• Accuracy and attention to detail
• Strong organizational skills
• Typing skills 60 w.p.m.
• Poise and maturity to interact with RelaDyne management and other company executives
• Change champion