Office Technician
State of Nebraska

Description

The State of Nebraska, Department of Health and Human Services is seeking an Office Technician position for the Division of Children and Family Services. This position provides direct, on-site support to SESA protection and safety teams for the Division of Children and Family Services.

If you are a detailed and caring individual who wants to help people live better lives, we need you, join our TEAM!!

If you have experience in Microsoft Word, Excel, Outlook and NFOCUS; as well as Internal and external customer service experience, let us know what experience you have on your application. We look forward to receiving your application.

What we can offer you:
• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization
• Flexible Schedules

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, or genetics.

For more information about the Nebraska Department of Health and Human Services and the Division of Children and Family Services, please visit our website, http://dhhs.ne.gov.

Location: South Lincoln DHHS Office - 5220 South 16th Street Lincoln, NE, 68512

Schedule: 8:00 AM to 5:00 PM, Monday - Friday
Examples of Work
The Office Technician will:

• Provide variety of direct customer services and perform paraprofessional/clerical support work for protection & safety casework, which may include receiving clients, entering data, filing, document imaging, sorting, opening mail, completing forms, copying, searching records, answering multi-line phones, and keyboarding.
• Enter, retrieve, and research information using agency computer systems.
• Operate various office equipment such as scanning equipment, multi-line telephones and computers.
• Schedule, transport, or arrange transports for clients.
• Provide information to clients and community members.
Duties may also include assisting with front desk receptionist needs.
Qualifications / Requirements

REQUIREMENTS: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.

PREFERRED: Experience in Microsoft Word, Excel, Outlook and NFOCUS; Internal and external customer service experience.

OTHER: Valid Driver's License.

Knowledge, Skills and Abilities
General office practices and procedures; computer office applications, systems, and programs; maintain records and files; scanning/imaging equipment, multi-function copy machines, multi-line telephones and other office equipment; perform repetitive tasks in a fast-paced environment.

Effective communication; English grammar and usage; understand human services practices and procedures; accommodate new methods; maintain confidentiality; sharp attention to detail; proofreading skills; accurate keyboarding skills; and predictable and reliable attendance.