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Description
Job Title: Member Service Assistant
Division: Member Relations
Reports to: Market Manager/Assistant Manager
FLSA Status: Non-Exempt
GENERAL RESPONSIBILITIES: This is a high visibility/high member contact position, thus providing world-class service is essential. This position is responsible for assisting members and potential members with their financial needs, opening new accounts, processing account transactions, resolving problems, and providing account information and cross-selling services and products to meet the member's needs. Positively and professionally represent the organization in Seg and/or PC events. Perform clerical and/or administrative duties and provide backup support to other staff within the branch as needed.
JOB-SPECIFIC DUTIES:
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