IXP Intern, IT
CAI

IXP Intern, IT
Req number:
R1246
Employment type:
Full time
Worksite flexibility:
Remote
Job Summary
As the Technical Intern you will work with data and reporting supporting our Services and Utilities sector.
Job Description

We are looking for a Technical Intern who is currently enrolled in and is pursuing a degree in Information Technology, Computer Science or similar. This position is a full-time 9 week (June 3rd - August 2nd 2024) and is 100% remote.

What You'll Do

• Responsible for gathering, modifying and recommending business requirements for information technology projects.
  
• Reviews incidents as reported by the business and analyze for possible trends
  
• Perform minor code changes to correct software errors
  
• Develop enhancements to existing applications based on business requirements
  
• Create Knowledge Articles to solve common issues
  
• Work as part of a team to develop solutions to business requirements
  
• Support IT internal and external facing systems
  
• Create documentation as part of the support process
  
• Work with ITSM tools to update and manage open incidents
  
• Create Root Cause Analysis
  

What You'll Need

Required:

• Currently enrolled in a college degree program in a Computer Science, Information Technology or Information Systems related major
  
• Junior status; 3.5 GPA
  
• Excellent verbal and written communication skills
  
• Ability to work well independently or collaboratively as part of a team
  
• Must be analytical, detail-oriented and organized with excellent time management skills and a positive attitude
  
• Critical thinker with strong conceptual and problem-solving skills
  
• Attention to detail and ability to keep records and files organized
  

Preferred:

• Data visualization and reporting skills (PowerBI, Tableau ,etc.)
  
• Working with databases
  
• Interest in data science
  

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
  
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
  

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

This job has expired.