Information Technology (IT) Audit Service Manager, Audit & Compliance Services
Wake Forest University

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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryThis position reports to the Chief Audit and Compliance Officer and is responsible for providing leadership to manage and perform internal audits and special projects in a professional manner. This person must be able to work with and understand the functions of any University department or activity in order to review for appropriate internal controls, information technology usage, and government compliance. The IT Audit Services Manager will plan, staff, and manage independent systemic evaluations of organizational activities. Information technology data will be used along with other sources of evidence including operational policies, procedures, processes, and controls related to organizational objectives. Systems will be evaluated for all of the above including integrity, confidentiality, and availability.Job Description

Job Description

Essential Functions:

• Adheres and exemplifies the University's standards of conduct and promotes a cooperative work environment by utilizing communications skills, interpersonal relationships, and team building.

• Performs departmental administrative functions including assisting in the management, training and evaluation of staff.

• Assists the CACO with the preparation and execution of the University's annual audit work plan, prepared based on risk assessments conducted with senior administration and other key University leaders. Performs continual assessments of the risks facing the University.

• Manage and monitor the daily activities of internal audit staff in the completion of the annual audit work plan, which includes audits related to Information Technology but could overlap into operational and financial areas. Creates or reviews Planning Memos and resulting audit programs to ensure scope is appropriate and objectives are focused. Provides for the effective testing of internal controls to evaluate their effectiveness. Ensures scheduled and unscheduled reviews are completed timely and the results effectively communicated to affected department management and other interested parties, including senior administration. Monitors the results of the reviews and follow-up reviews to monitor the successful implementation of corrective action plans to address identified issues.

• Manages, plans, monitors and coordinates audit activity in reviewing University usage of information technology, efficiency and effectiveness of operations, protection of assets, compliance with applicable laws and policies, and internal controls. Performs investigations confidentially and competently as directed by the CACO, triggered by Hotline calls, or any other circumstance. Maintains communication and collaborative working relationship with the I.T. Security Officer and CIO's to address risks, audit schedule and scope.

• Consults with the University Information Technology personnel, operational, and financial administration on internal control aspects of business practices and policy and procedure development, implementation and monitoring.

• Maintains a working knowledge of information technology and internal control guidance, and current issues related to compliance with those standards and guidance. Analyzes University computerized processes and internal controls for potential concerns related to compliance with rules, regulations and best practices. Researches issues raised by faculty and staff and coordinates with the Controller's Office, Legal Affairs, and other departments to answer the questions related to identified concerns. Maintains an expert knowledge of Computer Aided Audit Tools (CAATS) in order to independently retrieve and analyze data.

• Assists in the development and delivery of training to educate faculty and staff regarding Information Technology control policies and procedures.

• Reviews University policies related to the internal controls governing information technology. Reviews University polices in conjunction with the Compliance Office in an effort to ensure the University is in compliance with rules and regulations governing their activities.

• Provides leadership in addressing University issues that are identified through scheduled audits, regulatory changes, or internal / external parties. Researches the relevant laws / regulations and assess the identified concern through the collection and interpretation of data. Develops, in coordination with other University leaders, an action plan to address the issue and monitors the resolution. Such issues could include system vulnerabilities, access controls, change management, fraud and/or a misappropriation of assets. Ensures that the issue and its resolution are properly communicated to appropriated parties.

• Communicates findings and review results effectively. May assist the CACO in communicating issues to the University Board, the President's Audit, Compliance & Risk Advisory Council (ACRAC), associated sub-councils, and senior leaders.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree from an accredited college or university in computer science, business, accounting, or related field.

• Five years of related experience in a university, health system, or external auditing with a focus on Information Technology management or internal auditing or similar experience in public accounting.

• Strong leadership ability to train, supervise, evaluate, and motivate staff.

• Ability to multi-task to manage concurrent audits performed by staff members.

• Skilled in interpersonal relation and able to interface at all levels.

• Ability to work with management.

• Excellent communication, including verbal, written, and listening skills.

• Strong analytical abilities.

• Ability to expertly use computer software including CAATS, MS Office, and VISIO.

• Extensive working knowledge of information technology and auditing standards.

• Ability to act as a leader, team player and facilitate groups.

Preferred Education, Knowledge, Skills, Abilities:

• Certified Information Systems Audit (CISA) and/or Certified Information Security Systems Professional (CISSP) is preferred.

• Three years supervisory experience preferred.

Additional Job DescriptionTime Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

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