Hospital Account Manager - Seattle, WA
Quest Diagnostics

Seattle, Washington

This job has expired.


Job Description

Hospital Account Manager

The Hospital Account Manager is responsible for driving growth and account retention by identifying sales opportunities and managing service requirements for existing hospital accounts.

The territory encompasses Seattle WA to Portland OR.

  • Drive sales growth in existing hospital accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities.
  • Ensures customer retention by developing relationships with hospital personnel at multiple levels of the hospital including decision-makers and other key stakeholders.
  • Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned hospital accounts.
  • Educate hospital personnel on all processes and procedures including the test order process to ensure accurate and timely transactions.
  • Implements fee increases or price changes; enforces contract compliance.
  • Provide immediate support for less complex service issues; refer to appropriate resources (e.g.: Customer Solutions) for more complex issues and then follow up on resolution.
  • Maintain knowledge of all connectivity products (i.e. Quanum, e-orders, e-prescribe) and new tests.
  • Ensures compliance with company policies and government regulations.
Required Work Experience:
  • Five (5) years of successful experience providing services to healthcare providers.
  • Three (3) years of sales experience

Knowledge:
  • Knowledge of reference laboratory business, esoteric tests, and processes
  • Knowledge of the healthcare industry, payors, and regulations
EDUCATION
Bachelor's Degree


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