Head of Venmo Data Infrastructure
PayPal Inc.

Austin, Texas


At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

When applying for a job you are required to create an account, if you have already created an account - click Sign In.

Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

  • Provide full legal First Name/Family Name - this is important for us to ensure our future hires have the rightsystem set up.
  • Please Capitalize first letter of your First and Last Name.
  • Please avoid using fully capitalized text for your First and/or Last Name.
  • NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Job Description Summary:
Venmo's Head of Data Infrastructure supports Venmo's internal and customer-facing production data infrastructure engineering and operations reporting to the Head of Infrastructure and SRE. We are the foundation of what runs Venmo. As a manager of technical Individual Contributors in infrastructure, you will work directly with engineering leadership to prioritize efforts to align services operations with business goals. You will be a leader that knows how to coach, delegate to, encourage and hire technical staff. You will mentor other Data Infrastructure individual contributors and product owners how to improve services availability, reliability and scalability by driving best practices. You will set clear expectations and goals based on OKRs and KPIs, manages execution, stays within budget, and proactively solve issues.

Job Description:

What You'll Do

  • Take a leadership role in defining and articulating overarching business objectives and help the Data infrastructure and SRE domain teams translate those into actionable plans.
  • Define technology and business strategies that deliver iterative enhancements to the tools and processes that improve availability, observability and scalability of Data Infrastructure.
  • Lead Post Mortem and Incident Management escalations and resolutions.
  • Drive documentation and incident management process across Venmo and Venmo Services.
  • Interface with technical account managers on statuses to end customers.

  • Recognize, validate and evangelize emerging technologies and architectures that align with business objectives.
  • Define SLOs for the products and services you provide to engineering.
  • Define priorities, scope and implementation plans for your teams.
  • Develop processes, tools and automation manage infrastructure and applications at scale.
  • Guide implementations to ensure they meet functional and design specifications.

  • Coach/mentor technical leads/engineers on design principles and Data Infrastructure best practices.

Job Requirements

  • Bachelors and/or Masters in computer science or related field of study. MBA is plus.
  • 7+ years managing and leading Individual Contributors and Managers through career development, and performance management.
  • Take a leadership role in defining, road-mapping and articulating overarching business objectives and help the Infrastructure domain teams translate those into actionable plans.
  • Define priorities, scope and implementation plans for your teams.

  • Strong communication skills with the ability to understand and explain technical issues to a non-technical audience
  • 10+ years' experience in software development or a related field
  • 5+ years' experience in Agile software development
  • 10+ years' experience operating distributed applications 24x7x365
  • Coach/mentor technical leads/engineers on design principles, data Infrastructure and best practices.
  • Experience or working knowledge with IaaS and PaaS solutions from AWS (or similar cloud provider):

  • Proficiency with the big data infrastructure: Hadoop, Spark, Kafka, Snowflake, etc.
  • Expertise with relational SQL and NoSQL databases
  • Experience in designing and developing fault-tolerant and scalable distributed data systems
  • Experience with AWS cloud services: EC2, EMR, RDS, Elastic Cache
  • Experience with observability pipelines, Data Dog, Pager Duty, Splunk, AWS CloudWatch, CloudTrail, Dashboards etc.
  • Infrastructure as code (AWS CLI, AWS CloudFormation, Terraform, Ansible, Puppet)
  • Hands-on programming and scripting (Lambda, API GW, Python, Java, Bash)
  • Recognize, validate and evangelize emerging technologies and architectures that align with business objectives.

  • Develop processes, tools and automation manage infrastructure and applications at scale.
  • Guide implementations to ensure they meet functional and design specifications.
  • Demonstrable ability to learn new technologies.

Subsidiary:
PayPal

Travel Percent:
0

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.


LGBTQ Inclusion Jobs
Job Alerts

Provide an email, zip code for jobs, and/or job category to subscribe to job alerts on LGBTQ Inclusion Jobs. Learn more now.


*By subscribing, you agree to our Terms and Privacy Policy.

More Call Centre and Customer Service jobs


Greif Inc.
Baytown, Texas
Posted 10 minutes ago
Greif Inc.
Milwaukee, Wisconsin
Posted 10 minutes ago
Greif Inc.
Baltimore, Ohio
Posted 1 minute ago
View Call Centre and Customer Service jobs »

New post from our employment blog

How to Prepare for a Job Interview: 7 Questions to Expect

Learning how to prepare for a job interview is essential to landing the job. Here are 7 common job interview questions to prepare for.

...

Read blog post
Share this inclusion job with the community

Click a community link below, and then social share the Head of Venmo Data Infrastructure job.


Disability inclusion jobs logo
Asian inclusion jobs logo
Black inclusion jobs logo
Diversity inclusion jobs logo
LGBTQ inclusion jobs logo
Seniors inclusion jobs logo
Women inclusion jobs logo
Hispanic inclusion jobs logo