Field Service - USA
Daniels Sharpsmart Inc

Daniel's Health is opening a brand new position for a customer service oriented individual to join our family! This position is a Field Service Representative role servicing local hospitals with their medical devices as it relates to Sharps and Regulated Medical Waste in an aim to foster a safer healthcare environment for patients and our healthcare employees!

Key responsibilities will include the inspection and servicing of all products within your assigned hospital or medical center. In addition, you will be responsible for maintaining adequate inventory levels, as well as performing as the first line of customer service related to the organization. At Daniels Health, we don't just pick up medical waste; our sustainable, safety engineered products save lives and minimize our carbon footprint each day.

Learn more detail about the role, what is required, and what a day in the life of a Field Service Representative looks like...

Responsibilities

• Check and service containers throughout facilities according to Daily Service Schedule
• Timely responses to Customer issues
• Utilization of Daniels proprietary tracking device
• Maintain adequate on hand stock (safety engineered medical device/Daniels containers)
• Communicate routinely and build relationships with Hospital Staff
• Proactively communicate with manager regarding issues and concerns
• Before leaving Customer facility, ensure staging area is again neat and orderly

Qualifications

• High school diploma or equivalent
• Self-motivated, self-directed, problem solver with strong communication skills
• Open to customer interaction
• Ability to work independently without direct supervision
• May be required to work holidays when necessary
• Ability to use company provided smart phone
• Healthcare and Service related experience preferred

Physical Requirements

• Lift containers weighing up to 40 lbs.
• Push/pull wheeled transporters and/or palletized product up to approximately 300 lbs
• Occasionally travel up and down staircases
• Walking of two (2) or more miles per day
• Standing for extended periods of time
• Work in and around hospital personnel, sensitive medical equipment, and patients


This is a genuine hands on role, in a healthcare environment to help coordinate and organize our services on site at the hospital. It may even include heavy lifting from time to time.

If this sounds like the role for you, or somebody you know then we look forward to speaking with you!

If this sounds like something you or someone you know would be interested in, feel free to apply and share!

Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

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