Field Service Technician
Nordson Corporation

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

• Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, training or general technical counseling
• Coordinate efforts with and assist Strategic Account Managers (SAMs) and Inside Sales Representatives (ISRs) with technical product and customer support, troubleshooting and training
• Interface with SAMs and ISRs to maximize the opportunity for sales of Nordson Adhesive systems and parts to existing customer base and prospects
• Identify new equipment technologies as required based upon application, customer and field engineering needs, and recommends best solution to improve customer operations
• Prepare and promptly submit all administrative and technical reports as requested to Regional Manager and advises of all field tests or installation requirements that need assistance from Application Engineering, Existing Equipment Engineering, and Strategic Account Manager
• Responsible for auditing, documenting and updating customer installed base line survey information in our database
• Keep abreast and advise Regional Manager of new markets, changes in existing markets, competitor activities (prices and product changes), and need for new or redesigned products and applications.
• Follow documented policies and procedures
• Meet or exceed yearly assigned sales budget in coordination with Application Specialist (sales) territory representative
• Perform other duties as assigned

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.

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