Director, Program Management - Associate Relations
Walmart

What you'll do at

Position Summary...

What you'll do...

Global People

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models, and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

What you'll do...

As the Director, Program Management, you will provide overall direction to Associate Relations program managers by evaluating business objectives and customer needs and implementing strategies, plans and practices to address objectives and needs. You will garner necessary resources, manage risks, identify key performance indicators, and conduct ROI analysis to measure outcomes to ensure desired results. You will also work to drive associate and business outcomes while navigating cross-functional stakeholders and leaders.

Ultimately, the Director of Program Management is responsible for driving program success to evolve the business. Key areas of this team include policy modernization, Associate & Labor Relations Technology and our new Open Door Digital-in-Facility process that ensures associates can connect directly to their leaders on open door related concerns.

The ideal candidate for this role will be an innovative, collaborative and progressive leader with exceptional business acumen and the ability to translate business challenges into actionable solutions in a highly complex and rapidly evolving environment. This is an exciting opportunity for a passionate professional who is action-oriented and resourceful while also having the ability to influence and lead significant change.

You'll sweep us off our feet if you have...

• You have demonstrated strategic ability to evaluate business objectives and customer needs.
  
• You excel at consulting with and bringing stakeholder teams together to identify gaps and develop realistic solutions.
  
• You are skilled at using sound judgment and experience to build programs and projects to scale.
  
• You have proven experience in program management and process improvement.
  
• You shine at connecting the dots across workstreams to drive efficiency and effectiveness of improvement solutions.
  
• You have experience in policy development or strategic associate (employee) relations.
  
• You have a keen ability to drive decision-making and resolve conflicts.
  
• You are familiar with balancing many activities simultaneously and have the agility to re-prioritize tasks as required. You can zoom out to the big picture and then back into the tasks at hand.
  
• You have experience at cultivating an environment where team members feel respected, supported and empowered.
  
• You have great listening skills and can influence a variety of audiences.
  

You'll make an impact by...

• Directing the prioritization, scoping and evaluation of multiple and sometimes competing programs and influence departmental strategic plans.
  

• Connecting the dots across the various programs, including work outside of Associate Relations, to leverage enhancement opportunities within Global People.
  
• Ensuring program managers understand overall business objectives, timeline, and program impact to the business.
  
• Approving timelines, success metrics (OKRs) and allocating budget and resources for programs.
  
• Driving for decisions and keeping leadership informed of risks and dependencies.
  
• Resolving the most difficult conflicts and scope creep concerns.
  
• Managing complex cross-functional stakeholder needs.
  
• Developing and leveraging internal and external networks to maximize the delivery of programs.
  
• Partnering with process improvement when improved processes are identified based on program workstreams.
  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years' experience in project management, compliance, operations management or related area OR 7 years' experience in project management, compliance, operations management, or related area.
4 years' experience using intermediate functionality of Microsoft Office.
4 years' experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Master's degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Primary Location...

508 SW 8TH ST, BENTONVILLE, AR 72712, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

"My favorite part of the day is talking with my team while drinking coffee and eating a donut." - Kendell, Project Analyst

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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