Collector I
Baylor Scott & White Health

Temple, Texas

The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts.  The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements.  The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up.  In addition, the Collector I communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties. 


The ideal Collector I candidate has some Collections experience, excellent communication and customer service skills, and is able to work with difficult situations in a calm and professional manner.

  • Specialty/Department/Practice - 945080322 - CBS Billing - Collections
  • Shift/Schedule - Days/ FT 
  • Benefits - Our competitive benefits package includes*:
    • Immediate eligibility for health and welfare benefits
    • 401(k) savings plan with dollar-for-dollar match up to 5%
    • Tuition Reimbursement
    • PTO accrual beginning Day 1

*Note: Benefits may vary based upon position type and/or level.



- EDUCATION - H.S. Diploma/GED Equivalent

- EXPERIENCE - A minimum of 1 year experience required

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