Case Manager - Per Diem - BEST Boston CCS
Bay Cove Human Services, Inc.

Boston, Massachusetts

This job has expired.


Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:
The Cape Cod Community Crisis Stabilization (CCS) Case Manager provides direct services to adults at a CCS unit by assisting persons served in meeting their individual goals during their admission at the CCS. S/he will carry a case load based on daily census and will provide direct care support including admissions, treatment planning, running groups, case management, and discharge. The Cape Cod CCS Case Manager contributes to Bay Cove's mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life.

This is a non-exempt position

Supervisory Responsibilities:


  • None

Essential Functions of Position:

  • Knowledgeably incorporates person centered and evidence based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each Persons' assessed readiness and expressed interest in order to support long-term recovery.
  • Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals
  • Ensure the unit follows the daily schedule of program activities, client meetings, and groups. Oversight of therapeutic groups as leader, co-leader, and observer.
  • Complete and document admissions, treatment plans, client daily documentation, and discharge summaries in accordance with Bay Cove standards.
  • Ensure the safety of all clients by proactively addressing escalating behaviors, by providing as needed 1:1 supervision and by conducting and documenting checks,.
  • Assist with completing, faxing, and following up with referrals to providers, programs, and other levels of care including scheduling aftercare appointments with outpatient providers.
  • Assist in maintaining the cleanliness and upkeep of the unit, in meal preparation and cleanup, and in completing room set up as needed.
  • Sharing of administrative on call in rotation with CCS Nurse Manager and CCS Assistant Nurse Manager.
  • Performs all other duties and projects as assigned by the supervisor.
Requirements for the Position:

  • At least two years direct care experience providing services to adults with mental health issues or a related population; a Bachelor's Degree in Psychology, Social Work, or a related area can be substituted for experience
  • High School diploma or GED required
  • Flexibility to work evenings and weekends on a scheduled or as-needed basis.
  • Proficient writing and verbal communications skills.
  • Excellent personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  • CPR and First Aid certification required within 3 months of hire.
  • Ability to go up and down stairs, lift up to 20 pounds and to physical capacity to assist people with mobility impairments as needed.
  • Bilingual candidates are encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Mission Traits:

  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/ partners


This job has expired.

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