Billing Specialist / Coordinator
Veolia North America

Company Description

Veolia Group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tonnes of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021. www.veolia.com

Job Description

Summary

• This position is responsible for performing the professional accounting duties of the customer billing process. This includes reviewing contracts and setting up the contract in the billing system, performing annual calculation for escalation and updating amendments to contract module, producing invoices, communicating with field personnel to obtain data and approvals for the billing data, analysis of financial data of a complex nature and reconciliation of various accounts associated with the billing process.

Primary Duties / Responsibilities

• Responsible for a specific list of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters
• Review and analyze contracts for billing specifics such as Fixed Fees, Expense reimbursements, R&M Limits, Pass-through, Account Management, and other billing and revenue streams
• Identifies contract amendments and annual reconciliation and rate escalation contract provisions
• Enters contracts and amendments and escalation provisions into billing system
• Produces monthly customer invoices for Fixed Fee and variable components timely and accurately
• Process credit memos and billing adjustments where applicable
• Reconcile related general ledger accounts associated with the billing process, including accrued unbilled revenue and deferred revenues, while considering billing timing required by contract (in advance, in arrears, same month) and timing of actual billing to clients
• Maintain Internal Control compliance for specific, key controls within the billing processes
• Coordinate with Project Managers and Administrative Assistants to clarify missing data or reconciling items, to obtain required approvals for billing, respond to customer inquiries, etc.
• Utilize various software applications to perform job duties, including Ariba, SAP, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, Google Suite (Gmail, Calendar, Contacts, Groups, Drive, Hangouts, Docs, Sheets)
• Understand the flow of billing data and reconciles interfaced systems (Ariba to SAP)
• Has knowledge of or ability to learn accounts payable transaction processing and related Veolia systems as related to Limit accounts and Pass-Through expense billing processes
• Assist Project Managers and Administrative Assistants with annual limit reconciliation needs, including reports of data, reconciliation, and compilation of fiscal year amounts and rollovers between fiscal years
• Coordinate with Finance team, both Shared Services Center personnel who handle accounts receivable processing, and Business Line (Municipal Water) Finance who have contract specific knowledge and experience to help interpret and confirm billing matters
• Provides excellent customer service to internal and external customers in phone and email communications and ensures that interaction provides a high quality of service and professionalism
• Assist others in the department as necessary in the spirit of teamwork and cooperation, common goal orientation, and continuous process improvement by sharing best practices
• Completing special projects as required and other duties as assigned
• Assist with identifying coding errors in the general ledger and coordinating with the finance team and the operational teams to rectify the issue with journal entry review and/or preparation

Qualifications

Education / Experience / Background

• A High School diploma or General Educational Development (GED) required
• Bachelor's Degree in Accounting/Finance or related discipline preferred
• Prior related work experience or 1 year preferred, but will consider recent graduates

Knowledge / Skills / Abilities

• Strong Team player
• Highly analytical with excellent organizational skills
• Excellent interpersonal and communication skills
• Time management: the ability to organize and manage multiple deadlines
• Strong customer orientation
• Computer proficient
• Basic understanding of accounting principles and technical requirements

Additional Information

A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.