Benefit Advisor - Medicare
National General

Job Summary:

The A&H Benefit Advisor Specialist is responsible for driving Medicare Sales through professional and consultative selling on plan options in prospect areas while in an inside sales environment. Additionally, Benefit Advisors may have some opportunity with some IFP (Individual & Family plans) and Ancillary Product Sales through consultative selling on plan options.

Key Responsibilities:

• Receives inbound calls from customers who have questions on health insurance options in 20-50 states
• Makes outbound sales calls on a variety of sales campaigns
• Recommends plans and enrolls prospects based on the customer's needs
• Quotes, presents, and closes sales while overcoming objections
• Follows up on "book of business" on a consistent basis by making outbound follow up calls to prospects
• Provides a positive customer experience with excellent customer satisfaction
• Meets sales and productivity goals on a daily, weekly, monthly and annual basis
• Updates customer file in CRM with summary of interaction
• Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team
• Assists with escalated customer issues

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

• High School Diploma

Certificates, Licenses, Registrations

• L&H License or the ability to acquire within 60 days of hire

Functional Skills

• Highly competent at multi-tasking
• High attention to detail
• Excellent problem-solving skills
• Ability to overcome objections
• Ability to take feedback and implement it immediately
• Outgoing, upbeat, and positive attitude aimed at providing excellent customer service
• Highly motivated and goal driven
• Effective verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

This job has expired.