An exciting opportunity exists to join the ProAssurance family of companies!
We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.
This position supports our workers' compensation line of business, Eastern Alliance. Preference is for the selected candidate to be within a reasonable commuting distance of Charlotte, NC or Lancaster, PA so they can report to the office periodically for training, team meetings, and companywide meetings.
We have two openings available - one position will be filled for Charlotte and one will be filled for Charlotte OR Lancaster.
Job Summary:
The primary responsibility of this position is to consistently execute the Company's ecovery® Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds. Responsibilities of this position include serving as the initial point of contact for calls to the Claim Department; obtaining necessary information accurately and efficiently, responding to inquiries and problems, explaining procedures and acting as a customer liaison by answering questions and/or resolving problems, or directing callers to the correct person within the Claim Department if necessary. Participates in a structured training program in preparation for entry into professional positions in Regional Claim Departments.
Essential Functions:
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