The Department of Labor is looking for a teammate to join the Reemployment Services Division as a temporary Administrative Technician. We are looking for an individual who is detail-oriented, can work under limited supervision, and enjoys working in a team-oriented environment.
This is a temporary assignment estimated to last approximately seven months.
Examples of Work
The Administrative Technician assists with processing applications for the Work Opportunity Tax Credit (WOTC). WOTC is a Federal tax credit available to employers for hiring individuals from certain target groups who have faced significant barriers to employment. WOTC joins other workforce programs that incentivize workplace diversity and facilitate access to good jobs for American workers. This position collects and compiles information and data from computers, databases, or other records; compiles records and creates reports through word processing, spreadsheet, or database software to display information in a readable format. Monitors progress of assigned programs and projects to include progress of completion of tasks with varying deadlines. Additionally, this position collects and reviews documents for accuracy and compliance while routing information and data to appropriate individuals.
Qualifications / Requirements
Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or
technical support work, including use of computer software such as word processing, spreadsheets, and database management.
Knowledge, Skills and Abilities
Knowledge of: the program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work. Skill in: active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques. Ability to: formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records; maintain regular and reliable attendance.
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