Administrative Assistant
Veolia North America

Henderson, Colorado

Company Description

Veolia Group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tons of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021.

Job Description

Responsible for handling the administration, maintenance, and communication of simple to moderate customer accounts. Some responsibilities include pricing, waste characterizations, contract specifications, manifests and schedules, resolving invoice discrepancies, etc. to ensure accuracy of customers and/or Onyx personnel inquiries. Assists sales or related personnel in securing new business and maintaining existing customer base.

  • Answer customer inquiries on a variety of issues pertaining to waste disposal options, pricing, profiling, contracts, and regulations efficiently and effectively.
  • Process incoming waste profile sheets for accuracy and forward to appropriate destination indicating disposal methodologies for approval and resolve any discrepancies.
  • Enter a variety of information into the appropriate system programs to include profile information, approval decisions, and confirmation letters.
  • Respond to calls with respect to waste pickup and scheduling by informing appropriate personnel with dates, customer, and scheduling data.
  • Review billing packets for accurate coding data and confirm codes to match contracted pricing. Modify pricing information if incorrect in system. Follow up with a collection of open AR.
  • Make sales calls on established customers to provide additional services or maintain current customer base.
  • Assist VES-TS personnel in determining existing contract specifications, pricing, options, regulations, etc. to better service customer & internal needs and service level. Preparation of customer quotations.
  • Process Certificate of Tracking (COT)/Certificate of Destruction (COD) requests within geography.


● High School diploma or General Educational Development (GED) required

● Associate's degree or related discipline preferred

● Prior work experience of 1 to 2 years in the hazardous waste or related Industry preferred

● Ability to create & prepare reports as necessary

● Strong team player

● Excellent interpersonal and communication skills

● Time management: the ability to organize and manage multiple deadlines

● Strong customer orientation

● Computer proficient

Additional Information

VNA is committed to the principles of equal employment opportunity. VNA's practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's sex, race, color, religion, ancestry or national origin, age, disability, marital status, sexual orientation, pregnancy, veteran status, citizenship status or other protected group status as defined by applicable law. VNA gives fair consideration to all qualified individuals and affords all employees and applicants opportunities for advancement according to their individual abilities without regard to membership in any applicable protected category. No opportunity for hire, advancement or any other condition of employment will be diminished through unlawful discriminatory practices.


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